Consulting Practice
Overview...
Implementing knowledge management is a long and fundamental process of cultural change, and you need to have a clear vision of the end state,
before you start. A good vision, clear objectives, a sound strategy, and a well-thought-out plan will help you take the
organization through a smooth period of change,
and begin to deliver real sustainable business value.
To realize real value, one needs to address the following:
Why KM & what it will do for the organization?
What stage and state is your KM program in? Do you know where you stand currently in your KM initiatives? How do you assess your stage?
What will be the strategy and plan of action for implementing KM?
We will help you identify key people - knowledge
suppliers & knowledge customers, set up KM steering
committees, articulate KM vision, determine objectives, develop strategy, design implementation plan, change
management and lot more.
Whatever stage you are in, we have a solution for you.
What we offer:
We will show you how to capture the knowledge and
experience that lies in someone's head. How you can
collect all the new knowledge that has been created in
a project - the secrets of success and the reasons for
failure. We will show you a way in which your new
project can start, by building on the current state of
knowledge of the entire company. Moreover, all these
techniques have been proven through long use, and can
be applied in any business setting.
Following are some of the proven processes for capturing and directly transferring the tacit and explicit knowledge of individuals and teams:
Knowledge Assessment: determine
your current status – to see what is already being done, what works well,
where the barriers and gaps are, and where the strengths are.
Knowledge Processes:
Peer Assist: A process to bring knowledge into a
project, or a piece of work, before the project begins.
After Action Review: A short focused meeting
useful to capture operational knowledge that has immediate
short-term benefit.
Retrospect: Technique for capturing knowledge
from a team of people, at the end of a project or a piece
of work.
Learning History: Capturing knowledge from big
& busy teams
Knowledge Site Visit: Effective way to transfer
practical knowledge from a person or team, while they are
still practicing.
Knowledge Exchange: Very high-powered creative
meetings to develop organizations knowledge-base. This
happens as a large scale knowledge sharing between many
teams.
Knowledge Interviews: Capturing knowledge from
an individual who is leaving or retiring, so as to make it
available for future use.
Knowledge Packaging: a process to collect &
collate the knowledge you need, in a usable format.
Communities of Practice (CoP): a way to transfer
knowledge from one part of business to another. These are
informal & self-organizing networks, dedicated to
sharing and using knowledge. We will help you define a CoP
Strategy, type of community to setup, select resource,
define the roles, develop communication methods, monitor,
measure & manage it.
Strategy Development: Design a strategy to deliver
your KM objectives, build a KM model, culture change
initiatives etc.
KM Implementation Planning: While planning your
knowledge management implementation, you need to be
careful enough to consider all the ingredients that
goes into to make sure it is sustainable one.