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Why AskOnline?


AskOnline is the leading provider of Knowledge Management solutions. With our core expertise organizations will improve their operational efficiency and employee performance, profits & much more.

Because managing knowledge is our sole focus.

We bring international expertise & services through exclusive licence from global KM firm.

We have presence across all major industries and markets.

We don’t close deals or sell our expertise to our clients rather we partner with them.

  How may we help you?

Contact Us:
To discuss how we can help you and your organization implement a sustainable KM plan, use Contact Us form or send us an email at info@askonline.co.in


    Consulting Practice



   Overview...

Implementing knowledge management is a long and fundamental process of cultural change, and you need to have a clear vision of the end state, before you start. A good vision, clear objectives, a sound strategy, and a well-thought-out plan will help you take the organization through a smooth period of change, and begin to deliver real sustainable business value.

To realize real value, one needs to address the following:
Why KM & what it will do for the organization?
What stage and state is your KM program in? Do you know where you stand currently in your KM initiatives? How do you assess your stage?
What will be the strategy and plan of action for implementing KM?

We will help you identify key people - knowledge suppliers & knowledge customers, set up KM steering committees, articulate KM vision, determine objectives, develop strategy, design implementation plan, change management and lot more.

Whatever stage you are in, we have a solution for you.

What we offer:

We will show you how to capture the knowledge and experience that lies in someone's head. How you can collect all the new knowledge that has been created in a project - the secrets of success and the reasons for failure. We will show you a way in which your new project can start, by building on the current state of knowledge of the entire company. Moreover, all these techniques have been proven through long use, and can be applied in any business setting.

Following are some of the proven processes for capturing and directly transferring the tacit and explicit knowledge of individuals and teams:

Knowledge Assessment: determine your current status – to see what is already being done, what works well, where the barriers and gaps are, and where the strengths are.


Knowledge Processes:
           Peer Assist: A process to bring knowledge into a project, or a piece of work, before the project begins.
           After Action Review: A short focused meeting useful to capture operational knowledge that has immediate short-term benefit.
           Retrospect: Technique for capturing knowledge from a team of people, at the end of a project or a piece of work.
           Learning History: Capturing knowledge from big & busy teams
           Knowledge Site Visit: Effective way to transfer practical knowledge from a person or team, while they are still practicing.
           Knowledge Exchange: Very high-powered creative meetings to develop organizations knowledge-base. This happens as a large scale knowledge sharing between many teams.
           Knowledge Interviews: Capturing knowledge from an individual who is leaving or retiring, so as to make it available for future use.

Knowledge Packaging: a process to collect & collate the knowledge you need, in a usable format.

Communities of Practice (CoP): a way to transfer knowledge from one part of business to another. These are informal & self-organizing networks, dedicated to sharing and using knowledge. We will help you define a CoP Strategy, type of community to setup, select resource, define the roles, develop communication methods, monitor, measure & manage it.

Strategy Development: Design a strategy to deliver your KM objectives, build a KM model, culture change initiatives etc.

KM Implementation Planning: While planning your knowledge management implementation, you need to be careful enough to consider all the ingredients that goes into to make sure it is sustainable one.

 

Disclaimer : Some of the text as well as the services mentioned on this website are copyright protected by Knoco Ltd. And reprinted here with Authorized License from Knoco Ltd. 

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